Restaurant Basics – Outside Oversights
Your building and your outward appearance present a clearer image than your advertising. Your point total starts changing as soon as your guests start traveling toward your restaurant. Do you get a head start on a great score or start at a disadvantage? In a business where creating and exceeding people’s expectations is essential, does your exterior make potential guests excited or apprehensive? Does it make them feel good about their decision to dine wi...
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Author: Micheline
Cutting-Edge Wines
March 9th Cutting-Edge Wine Tasting. We had special guest Katrina O’Reilly-Ryan from Ryan Fine Wines poured her premium wines – Chayee Bourras – from Argentina. What a treat for all of us! Two hours of tasting delicious wines from around the world was thirsty work!
We used the Red Lip method to review the wines. The Group Tasting Notes – From left to right.
Argentina – Chayee Bourras Buhonarda Rosé Natural Sweet 2013 – 3 Lips – Don’t let the label fool you, this rosé is semi-sweet. Pack...
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First Time Manager
First Time Manager -Learning The Ropes
How To Get Others To Help You
Inevitably, as you learn to become a manager and try to take initiative, at your job, you will need the help of others. Getting the help may have less to do with your formal position and more to do with your strategy and approach, which can range from a simple favor to convincing others to accept a priority of yours as if it were their own. Here are important points to keep in mind:
Define What Needs To Be Done
The mor...
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Managing – Learning The Ropes
Learn the skills of managing in the workplace, and you’ll have much better control over your job success. Here are 5 easy things to consider as you design your goals:
~ Determine in advance the benefits of your goals to yourself and to your staff.
~ Be prepared to sell others on the benefits of your goals. Remember people want to know “what’s in it for me”.
~ Don’t be afraid to ask others others to help you reach your goals.
~ Be patient, but focus and persistent a...
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Events
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What Makes Minutiae Momentous?
To understand how minutiae can destroy your business, you must understand why people have a good time and why they don’t. The answer is not as obvious as it may appear, but simple. You know from personal experience that when you are having a bad day, everything is a disaster. Conversely, when you feel wonderful the whole world just works more easily for you. The events of the day don’t change, but their impact changes the situation significantly!
It works the same way in businesses. If you en...
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TRC In The News
The Restaurant Coach Media Coverage
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Duncan & Ramona D’Mello
Hi Micheline,
Having worked with numerous professionals, I can honestly say that Micheline from TRC is the real deal. Micheline genuinely listened to our needs and provided realistic solutions that were specific to our particular situation. Her restaurant experience & business expertise were invaluable to us. After start-up business planning with TRC, we had every detail mapped and accounted for the duration of the project…it was fantastic!
Thank you Micheline!
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Alex Turnbull
Hi Micheline,
It’s great to hear from you! Glad to hear that the website is running now, I’ll be sure to use it often with my bartending. The reason you can’t find me on Facebook is because I don’t have one any longer. Since bartending school, I moved to Vancouver and now I work as a bartender at Milestones right downtown. Your class really helped me find a job and learn quickly! I’m excited to see my cocktail featured on your website.
Hope you’re doing well. Thanks for writing.
Cheers!
Alex...
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