Wine Education
Wine Education
Go Deeper Into The World Of Wine
Restaurant Basics
Restaurant Basics
So You Think You Want To Be A Restaurateur?
Cocktail Class Party
Cocktail Class Party
Shake It Up, Let's Cocktail! -  Add Pizzazz To Your Event.  
Customer Service
Customer Service
Training For Inspiring Exceptional Service

The Coach Profile

The Coach Profile

I am Micheline Ouimet. My passion for food and wine has turned into a successful twenty-five year career in the hospitality industry. I learned the restaurant business intricacies from two icons in the industry: Erwin Doebeli and John Bishop. I worked at The William Tell, Il Giardino, Bishop’s, C, Hotel Vancouver and The Wedgewood, all well-known for their exceptional customer service and their unique concepts. I am a veteran of the hospitality industry and through the years have worked at all levels of restaurants in many positions from server, sommelier, F & B Director to being a restaurant owner. Micheline’s Restaurant was a nominee for best restaurant of the year by the BCRFA in 1995. I received the Victoria Hospitality Award for ‘Service Excellence’ from Tourism Victoria in 1996. I am a well-known educator and wine expert, and have appeared in various media such as EAT magazine, Monday magazine, and Times Colonist newspaper, The Vancouver Sun online news, and television. I offer innovative and e-learning concepts popular with young restaurant employees.  I am an author, and  I have self-published ‘The Visual Bartender Guide’, a reference cocktail book for bartenders that is used in restaurants, bars, and in the certificate bartending course at Camosun College, Victoria.

 

DIGITAL EDUCATION

Cocktail Event

Wine Tasting Event

Testimonials

Hi Micheline, Having worked with numerous professionals, I can honestly say that Micheline from TRC is the real deal. Micheline genuinely l...
Duncan & Ramona D’Mello
Hi Micheline, It’s great to hear from you! Glad to hear that the website is running now, I’ll be sure to use it often with my bartending. T...
Alex Turnbull
Brown Bag tasting - Bonnie testimonial
Thx again. I got lots of compliments on your tasting!  
Bonnie
View All Testimonials