The Coach Profile

My passion for food and wine has turned into a successful twenty-five year career in the hospitality industry. I learned the restaurant business intricacies from two icons in the industry: Erwin Doebeli and John Bishop in Vancouver. I worked at The William Tell, Il Giardino, Bishop’s, C, Hotel Vancouver and The Wedgewood, all well-known for their exceptional customer service and their unique concepts. I am a veteran of the hospitality industry and through the years have worked at all levels of restaurants in many positions from server, sommelier, F & B Director to being a restaurant owner. Micheline’s Restaurant was a nominee for best restaurant of the year by the BCRFA in 1995. I received the Victoria Hospitality Award for ‘Service Excellence’ from Tourism Victoria in 1996. I am a well-known hospitality industry educator at Camosun college,  wine expert, and have appeared in various media such as EAT magazine, Monday magazine, and Times Colonist newspaper, The Vancouver Sun online news, and television. I am a Canadian Association of Professional Sommeliers member, and a former board of directors of BCRFA. I offer innovative and e-learning concepts which are popular with young restaurant employees.  I am an author, I have self-published ‘The Visual Bartender Guide’, a reference cocktail book for bartenders that is used in restaurants, bars, and in the certificate bartending course at Camosun College, Victoria. I am happy to announce a partnership with Comfort Inn & Suites Hotel to launch the “Hospitality Skills Training Place’ in Victoria.